Solution Portfolio: Since 1993

Purpose-Built SolutionsFor Every Industry

IIS delivers Cloud Fax, Intelligent Document Processing, and managed IT services across healthcare, government, and commercial sectors, with one partner accountable for the entire solution stack.

Inc. 500|5000 Recognized
HIPAA, CJIS & SOX Compliant
Fortune 1000 Trusted Partner
Channel Partners 360 Award
Instant InfoSystems headquarters
100%
transmission confirmation on fax
75%
faster document processing with IDP
40–60%
cost reduction post-consolidation
24/7
certified technical support
33+
Years in Business
230+
Enterprise Clients
98.7%
Client Retention Rate
99.9%
Uptime Guaranteed
Return on Investment

What IIS Delivers: by Industry

Real outcomes from IIS deployments. Calculate your organization's specific savings with our ROI calculator.

Healthcare
80%
Reduction in manual document handling
3×
Improvement in referral capture rate
$847K
Average annual savings on processing
12 sec
Support hold time, 24/7
Government
75%
Reduction in document processing backlog
100%
Audit trail on every document transmitted
$2.4M
Average annual cost avoidance
0
On-premise fax hardware to maintain
Commercial
3×
Faster invoice & PO processing cycles
95%
Fewer document processing errors
$1.8M
Average annual operational savings
99.9%
Cloud fax uptime SLA
ROI Calculator

Calculate Your Organization's Savings

Enter your document volumes, headcount, and industry, and get a personalized savings estimate in under two minutes. No commitment required.

Industry Solutions

Healthcare Document Infrastructure

How Cloud Fax, IDP, and dedicated support eliminate operational bottlenecks across healthcare organizations.

Full Healthcare Overview
Cloud Fax

Cloud Fax for Healthcare

Replace legacy fax hardware with HIPAA-compliant cloud delivery that integrates directly with Epic, Cerner, and major EHR platforms.

Confirmed delivery on every referral
Lab results & imaging without silent failures
Prior auth directly to payer fax networks
HIPAA-compliant end-to-end encryption
Epic, Cerner, athenahealth integration
99.9% uptime with automatic failover
Explore Cloud Fax
Intelligent Document Processing

Intelligent Document Processing for Healthcare

Automate capture, classification, and routing of referrals, prior auth requests, and patient intake, reducing intake time from days to hours.

Auto-extract demographics from referral faxes
Route prior auth to correct payer workflow
Patient intake data entry directly to EHR
Classify discharge summaries & lab results
Validate prior auth completeness before submit
Accelerate claims & EOB processing
Explore IDP
Support

Healthcare Support

HIPAA-trained specialists who understand clinical workflows and compliance urgency, available 24/7 with a 12-second average hold time.

12-second average hold time, 24/7
HIPAA-trained support specialists
EHR integration experts on call
Dedicated clinical account management
Escalation paths for critical workflows
Proactive uptime monitoring & alerts
View Support
Industry Solutions

Government Document Infrastructure

How Cloud Fax, IDP, and dedicated support eliminate operational bottlenecks across government organizations.

Full Government Overview
Cloud Fax

Cloud Fax for Government

CJIS-compliant cloud fax for state, local, and federal agencies, replacing aging analog infrastructure with secure, auditable transmission.

CJIS-compliant law enforcement exchange
FedRAMP-authorized infrastructure
Secure inter-agency document sharing
Court filings & warrants with confirmed delivery
Benefits application transmission at scale
Eliminate distributed hardware maintenance
Explore Cloud Fax
Intelligent Document Processing

Intelligent Document Processing for Government

Automate intake and routing of permit applications, benefits forms, and public records, cutting backlogs by up to 75% without adding staff.

Auto-extract permit application data
Route benefits forms to correct workflow
Digitize court case files for rapid retrieval
License & registration processing automation
Classify public records requests intelligently
CJIS-compliant audit trails on every doc
Explore IDP
Support

Public Sector Support

Support specialists with CJIS, FedRAMP, and state procurement expertise, built for the compliance requirements of public-service operations.

12-second average hold time, 24/7
CJIS-cleared support staff available
FedRAMP compliance assistance
Dedicated government account management
SLA-backed uptime commitments
Multi-agency onboarding support
View Support
Industry Solutions

Commercial Document Infrastructure

How Cloud Fax, IDP, and dedicated support eliminate operational bottlenecks across commercial organizations.

Full Commercial Overview
Cloud Fax

Cloud Fax for Commercial

SOX-compliant enterprise cloud fax integrated with SAP, Oracle, and Dynamics, auditable, zero-hardware, and built for high-volume operations.

SOX-compliant audit trails on every doc
SAP, Oracle, Dynamics ERP integration
Loan, contract & mortgage delivery confirmation
Eliminate AP/AR silent fax failures
High-volume financial services at scale
Zero on-premise hardware overhead
Explore Cloud Fax
Intelligent Document Processing

Intelligent Document Processing for Commercial

Automate invoice processing, PO routing, loan origination, and supply chain documents, compressing processing cycles from days to hours.

Auto-capture & route invoices to AP approval
PO & shipping docs without manual entry
Loan origination intake & completeness check
Three-way matching on supplier invoices
Supply chain document classification
95% fewer errors, 3x faster payment cycles
Explore IDP
Support

Enterprise Commercial Support

Operational support for the speed of commercial business, with 24/7 coverage, sub-12-second hold times, and specialists familiar with ERP integrations.

12-second average hold time across all plans
ERP integration support (SAP, Oracle, Dynamics)
High-volume workflow troubleshooting
Dedicated enterprise account management
SLA-backed uptime guarantee
Custom onboarding & implementation support
View Support
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Expert Consultation

Speak to an Expert

Our fax and document processing experts are ready to help you modernize your infrastructure and automate your workflows. Get personalized recommendations for cloud fax, intelligent document processing, and workflow automation solutions.

Contact Us
33
Years in the Industry
230+
Satisfied Clients
24/7
Expert Support