Archive
Content published more than five years ago. A historical record of insights, announcements, and documentation from the IIS library.
31 items archived · Content before November 12, 2021
Blog Posts
2 articles
Three Good Reasons to Upgrade Your Fax Server
If your organization is still running a fax server implemented over a decade ago, it may be reaching end-of-life. Here are three compelling reasons to upgrade to a modern solution.
Instant InfoSystems Announces Release of InfoPoint for Microsoft SharePoint
IIS announced InfoPoint, an end-to-end solution for intelligently processing and automating mission-critical documents within Microsoft SharePoint, reducing manual processing time and increasing data accuracy.
Whitepapers
5 documentsFAXCOM: 7 Tips for Better Business Continuity with Hosted Fax
Seven proven strategies for maintaining fax operations during outages and disaster recovery scenarios using hosted fax infrastructure.
FAXCOM: From Fax Machine to Enterprise Fax Software
A whitepaper tracing the evolution from analog fax machines to modern enterprise fax software, and why organizations are making the transition.
Unified Communications as a Strategy, Not a Service
Examines how enterprises should approach unified communications as a long-term business strategy rather than a point-in-time technology purchase.
ETHERFAX: Redefining the Fax Server
A whitepaper examining how ETHERFAX's cloud-native architecture replaces traditional fax server infrastructure, reducing cost and complexity while improving reliability.
Retarus Hosted Enterprise Messaging Suite for Healthcare
Whitepaper covering the Retarus hosted messaging platform tailored for healthcare, including HIPAA-compliant fax, secure document delivery, and HL7 integration capabilities.
Case Studies
1 documentETHERFAX Customer Spotlight: Healthcare
A case study detailing how a healthcare organization leveraged ETHERFAX cloud fax to streamline clinical document exchange and achieve HIPAA compliance at scale.
Technical Documentation
23 documentsFAXCOM Enterprise: Secure Connection Explained
A detailed technical overview of FAXCOM Enterprise's secure connection architecture, encryption protocols, and compliance standards.
Retarus HIPAA Compliance for Faxing Services
Technical documentation covering how Retarus cloud fax services meet HIPAA requirements for secure transmission and storage of protected health information.
Biscom Feature Spotlight: Mobile Fax
An overview of Biscom's mobile faxing capabilities, enabling users to send and receive faxes securely from any mobile device.
FAXCOM Advanced Fax Routing Sheet
Technical reference for configuring advanced fax routing rules, inbound delivery logic, and workflow integrations within FAXCOM.
FAXCOM and Dialogic: Safe, Secure Faxing
Documentation detailing the FAXCOM and Dialogic joint solution for reliable, enterprise-grade fax transmission over digital telephony infrastructure.
FAXCOM and Epic Datasheet
Datasheet covering the direct integration between FAXCOM and Epic EHR, enabling HIPAA-compliant fax workflows from within the Epic environment.
FAXCOM and Hyland Integration Fact Sheet
Fact sheet describing how FAXCOM integrates with Hyland OnBase to automate document capture, routing, and archiving within enterprise content management workflows.
FAXCOM Anywhere for Healthcare
Technical overview of FAXCOM Anywhere, a cloud-hosted fax solution designed for healthcare organizations requiring HIPAA-compliant, location-independent fax access.
FAXCOM Enterprise Edition Data Sheet
Comprehensive data sheet for FAXCOM Enterprise Edition, covering core capabilities, system requirements, deployment options, and supported integrations.
FAXCOM Fax Server Data Sheet
Data sheet for the FAXCOM Fax Server, outlining architecture, scalability, platform support, and integration capabilities for enterprise deployments.
FAXCOM Solution Data Sheet
Overview of the complete FAXCOM solution portfolio, including deployment models, key features, and supported use cases across industries.
FAXCOM Suite 10.1 Features
Feature documentation for FAXCOM Suite version 10.1, including new capabilities, improvements, and configuration options introduced in this release.
Contact Center as a Service (CCaaS) Overview
Technical overview of CCaaS architecture, covering cloud-based contact center deployment models, feature sets, and integration considerations for enterprise environments.
UCaaS EvolveIP Cloud Overview
Documentation covering EvolveIP's unified communications cloud platform, including voice, collaboration, and contact center capabilities delivered as a managed service.
Unified Communications as a Service (UCaaS) Overview
Technical overview of the UCaaS model, explaining how cloud-delivered unified communications services consolidate voice, messaging, video, and collaboration tools.
ETHERFAX Product Overview
Product overview for the ETHERFAX cloud fax platform, covering network architecture, security certifications, healthcare compliance, and enterprise integration options.
ETHERFAX Integration Module
Technical documentation for the ETHERFAX Integration Module, detailing API endpoints, authentication methods, and configuration options for connecting enterprise applications to the ETHERFAX network.
ETHERFAX Security Overview
Security documentation covering ETHERFAX's encryption standards, data-at-rest and in-transit protection, compliance certifications, and network security architecture.
Retarus Messaging Service Overview
Technical overview of the Retarus enterprise messaging platform, including cloud fax, email, and SMS services with a focus on reliability, compliance, and global reach.
ETHERFAX A2E
Technical documentation for the ETHERFAX Analog-to-ETHERFAX (A2E) conversion solution, enabling legacy analog fax infrastructure to connect to the ETHERFAX cloud network.
ETHERFAX Porting Process
Step-by-step technical guide for porting fax numbers to the ETHERFAX network, including requirements, timelines, and validation procedures.
Stratafax Azure Single Sign-On Technical Note
Technical note detailing the configuration of Azure Active Directory Single Sign-On with Stratafax, including setup steps, authentication flow, and troubleshooting guidance.
Stratafax Auto Print Utility Technical Note
Technical note for the Stratafax Auto Print Utility, covering installation, configuration, and operational use for automating inbound fax printing workflows.