Biscom has released FAXCOM for Epic Integration, a direct fax solution that allows healthcare organizations to send and receive faxes from within the Epic EHR environment. The integration captures patient data directly from Epic workflows, pre-populating fax cover sheets and routing documents without requiring staff to leave the EHR to manage fax communications.
The Problem This Solves
In many healthcare environments, faxing and EHR workflows operate in parallel but separate silos. Clinical staff must switch between Epic and a fax application to send referral documents, prior authorization requests, or clinical summaries, introducing friction, increasing the risk of manual errors, and consuming time that could be spent on patient care.
FAXCOM for Epic Integration eliminates this context-switching. Faxes are initiated from within Epic, patient data is automatically captured from the active chart, and outbound fax status is tracked and logged in the EHR workflow.