INSTANT INSIGHT MANAGED SERVICES
Detection. Protection. Peace of mind.
With more than 15 years of experience selling, installing and supporting RightFax servers, Instant InfoSystems (IIS) has amassed one of the world’s largest and most comprehensive knowledge bases of RightFax error codes and warning messages. This knowledge, combined with our RightFax technical expertise, gives us the unique ability to monitor RightFax installations remotely, report on the RightFax servers’ performance, and make necessary adjustments to avoid potential problems.
Instant Insight™ from Instant InfoSystems does just that. Instant Insight provides proactive monitoring, support and reporting for your mission critical RightFax servers. It alerts you to potential issues such as server outages, service failures and telecommunication errors as they happen, allowing you to proactively respond to incidents, and in some cases, resolve them with minimal or no system downtime.
Proactively Monitor your RightFax environment with minimal human intervention.
Instant Insight provides proactive notification of a problem that may be occurring, in many cases before the end users are impacted by the situation. The result is timely knowledge of what is happening on the server, with minimal downtime and minimal human intervention.
Unlike other network monitoring applications, Instant Insight monitors specific areas of functionality on the RightFax servers. Instant InfoSystems deploys web based software agents on RightFax server(s) to be monitored. Each RightFax server managed by Instant Insight is configured to monitor critical services, logs and status. When the service fails, performs illegal functions, or produces any other problem for the server, the agents report this back to IIS’ Instant Insight servers.