Benefits of the RightFax MFP Module
Enterprises gain significant benefits by using the RightFax MFP Module to integrate network faxing capabilities with Multi Function Products (MFPs). The RightFax MFP Module integrates with MFPs from Canon, HP, Konica Minolta, Sharp and Xerox enabling you to implement a consolidated solution for faxing, printing, scanning and copying.

Archive to Archive Migration
Organizations that have invested in archive technology, and need to migrate to a new solution as a result of merger, acquisition, company restructuring, or an upgrade to a newer, more capable archiving technology, can easily migrate to their new email archive solution of choice using TransVault technology. TransVault securely transports legacy archive data into the new environment, ensuring it remains seamlessly accessible - both for end users and for compliance and e-discovery purposes.

Learn how the TransVault™Archive Migrator can help organizations that need to move archived data between archive locations or into different archive services.

Phase B Transmission Errors – What they mean and how to troubleshoot
During the transmission process of faxing documents, different transmission errors can result under unsatisfactory conditions. One common transmission error is a Phase B error, which can be the result of many different problems. In troubleshooting, the first step is to isolate if this is related to inbound faxing, outbound faxing, or both. If this is outbound to one specific number, this is a problem on the destination’s equipment. If the problem occurs on inbound and/or outbound faxing using multiple numbers, confirm all Fax Board settings to match the settings that your Telco is providing. Also, confirm that shielded cable, not CAT5 cable, is being used to ensure line noise is not causing problems. Placing a call to a fax number on your RightFax server from a standard telephone can assist in determining line noise. If there is heavy static over the fax tone, this is an indicator of line noise. After confirmation of shielded cable being used, place a call to your Telco to have your fax lines inspected.

Captaris RightFax is now Avaya Compliant
RightFax is now compliance-tested by Avaya for compatibility with Avaya Communications Manager. For testing, faxes were transmitted exercising the T.38 Fax over IP operation between RightFax and Avaya Communications Manager. Enterprises that have invested in Avaya IP infrastructure can now leverage the same for RightFax Fax over IP solution.

Download the RightFax Fax over IP datasheet and learn more

If you would like to implement a RightFax FoIP solution please email us at info@instantinfo.com

Every month you get know our employees a little better. This month’s featured employee is Michael Cadrobbi, Field Systems Engineer

Michael joined Instant InfoSystems (IIS) in March, 2008. He was looking for new challenges in his career and decided to join Instant InfoSystems, the largest Captaris RightFax Partner in United States. He previously worked at Captaris for four years, as a Product Support Engineer. Michael has quickly adapted to the Instant InfoSystems culture and has been a great addition to the Field Services team. As IIS continues to expand into new products and services, Michael has proven to be very effective in delivering new services and technologies to some of our largest customers. He has successfully executed several Email Archiving Proof of Concepts (POC) and designed Global Architecture solutions for key enterprise customers. These enterprise architecture and consolidation projects have brought significant cost savings to our customers.

Michael is currently living in Tucson, AZ and has been traveling across the country in his first few months at Instant InfoSystems. He has enjoyed visiting new cities, expanding his knowledge in large enterprise environments and on-site customer interactions.

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