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Filenet RightFax Customers
As of September 30, 2011 IBM discontinued support for RightFax. Customers who bought their RightFax through IBM will no longer be able to receive technical support or assistance of any kind.
In order to ensure uninterrupted support for RightFax, now is the time to transition to a new support partner. Instant InfoSystems has been a leading provider of RightFax for over 15 years, and can provide the RightFax product expertise and technical support you need.
Our highly trained staff of industry-certified field and support engineers can help you with a wide range of services including implementation, consulting, training.
In order to remain supported, organizations need to review the following:
· New licenses for Open Text RightFax
· Upgrade to Open Text Fax Server version 9.4 or higher
· Virtualization and consolidation
· Connecting all MFPs to the RightFax Server
Additionally, Instant InfoSystems can evaluate your current RightFax environment and offer suggestions for optimization of channels, enhancing functionality, and improving availability and redundancy. To learn more about IIS, download our Corporate Overview Brochure.
To learn more about IIS world-class technical support please download our Technical Support Guide or Technical Support Brochure.
Please contact us today for more information and to remain supported, info@instantinfo.com.