 |
 |
 |
 |
|
Project Coordinator
Job Description
Duties and Responsibilities
• Manage customer projects to meet milestones, budgets and completion dates on time
> Complex RightFax, Snapsflow and Email Archiving projects
> Other outsourced service projects
> New products adopted by Instant InfoSystems
• Provide and lead project management services for IIS
• Manage project issues and risks
• Provide oral/written status reports to project owners, sponsors, and other project stakeholders.
• Work with Professional Services Manager to coordinate personnel resource availability
• Gather business requirements for projects
• Adhere to a standard project methodology for IIS
• Continue to develop delivery process for IIS Professional Services
• Communicate and train best practices with others at IIS
• Develop reports and other tools to increase the capabilities of Professional Services
• Assist in creation of SOW and/or Project Proposal’s as seen needed by Sales Engineer or Sales Team
• Deliver customer defined documents as defined by SOW/Proposal by leveraging existing IIS Document Templates
• Define, schedule and lead project kickoff meeting with assistance from Field Services Team
• Create Project Sign-off document and work with customer to properly close and sign-off on all projects
• Other duties as assigned by manager
Required Skills and Abilities
• Ability to establish and maintain effective working relationships with managers and employees, as well as external clients, or customers.
• Ability to plan projects and meet deadlines
• Strong writing skills for document creation and revisions
• Ability to coordinate, plan and take lead on all meetings, internal or customer facing
• Understanding of software architectural design and implementation as well as knowledge of Internet technologies.
• Strong leadership, communication (both verbal and written), and customer service skills.
• Ability to work harmoniously and effectively as part of a work team.
• Self driven, self motivated individual.
• In depth understanding of software and hardware products.
• College Degree